Welcome to Royal Vertrag’s official Privacy & Policy Page. This page outlines our company’s values, operating policies, and how we handle your information as a valued customer.
At Royal Vertrag, our mission is to empower farmers across Africa with reliable agro-inputs, practical support, and innovative farming solutions that improve yields, livelihoods, and sustainability. We are dedicated to delivering products and services that truly make a difference — from seed to harvest and beyond.
We envision a world where agriculture is not only productive but also profitable and sustainable. Through innovation, education, and partnerships, Royal Vertrag seeks to build resilient food systems and support farmers in cultivating a better future for all.
Founded with a passion for farming and community development, Royal Vertrag started as a seed supply company. Today, we are a full-service agri-solutions provider offering premium farm inputs, greenhouse systems, irrigation tools, fresh produce, and expert advice. Our journey has been defined by quality, trust, and unwavering support to farmers and agribusinesses across Nigeria and beyond.
Your privacy is important to us. This section explains how we collect, use, and protect your personal information when you interact with our website or services.
What We Collect:
Name, phone number, and email when you contact us
Delivery address when placing an order
Optional feedback or reviews
How We Use Your Information:
To fulfill and manage your orders
To provide customer support and respond to inquiries
To improve our services and user experience
To send updates, offers, and promotions (if you opt-in)
Your Rights:
You can request access to, correction, or deletion of your data at any time.
We do not sell or share your personal information with third parties.
All data is handled in accordance with Nigeria Data Protection Regulation (NDPR).
Data Protection:
We implement strong security protocols and encrypted systems to ensure your data remains confidential and secure.
We aim for 100% customer satisfaction. If you’re not happy with a product, here’s what you need to know:
Returns are accepted within 5 business days of delivery.
Items must be unused, sealed, and in original packaging.
If your item arrived damaged or wrong, contact us within 48 hours of delivery.
Refunds are processed within 7 working days after return approval.
For assistance, please reach out to our support team at admin@royalvertrag.com.
We deliver across Nigeria with reliable logistics partners.
Processing Time: 24–48 hours after order confirmation
Delivery Time:
Lagos: 1–2 business days
Other States: 3–5 business days
Shipping Fee: Varies by location and weight (displayed during order process)
We offer bulk shipping support for agribusinesses and institutions.